Handling the "Can You Do It Cheaper" Objection

Handling the "Can You Do It Cheaper" Objection: Rarely should you give a discount, never as a reflex

The short answer: don't answer with a lower number. Ask what's behind the question, since it's usually uncertainty about value or budget, not price itself. Then reconnect your price to the specific outcome, and if budget is truly the limit, offer a smaller scope at the same rate. If the fit still isn't there, close the conversation respectfully.

Can you do it any cheaper? is one of the most predictable objections in design sales, and one of the most misread. Designers hear a request for a discount. It's usually a signal of uncertainty, and treating it as a price negotiation gives away margin for no reason.

Key takeaways

  • The objection usually means am I sure this is worth it.
  • Ask a question before offering any number.
  • Restate what the price buys, specifically.
  • Trade scope, never rate.
  • Some prospects simply aren't a fit, and that's fine.

What does can you do it cheaper really mean?

Usually one of two things: Will I definitely get value that matches this number? or Is this a normal price, or am I about to overpay? Neither question is answered by dropping your price. Both are answered by making the connection between price and outcome clearer.

  1. Ask before any numberIs it the total budget, or something specific you're weighing this against?
  2. Name what's inside the numberStrategy, the full identity system and guidelines, tied to their goal.
  3. Trade scope, never rateOffer a smaller version that fits their number at the same rate.
  4. Walk away cleanlyIf no scope makes sense, close kindly and refer someone better suited.

How should you respond first?

With a question. Something like: Totally fair question. Is it the total budget, or is there something specific you're weighing this against? The answer tells you whether you're dealing with a budget ceiling, a competing quote, or a value gap, and each needs a different response.

How do you reconnect price to value?

Name what's inside the number. This includes the strategy phase, the full identity system, and guidelines your team can use for years, not just a logo. Tie it to their goal: the rebrand is what lets you compete for the larger contracts you mentioned. Transparent pricing helps here too. branded by publishes its pricing tiers openly so prospects understand what each level includes before the conversation even starts.

What if budget really is the constraint?

Offer less scope at the same rate. I can't do the full engagement for less, but here's a smaller version that fits your number. The client gets a real path forward, and your pricing stays intact. Negotiating Scope Without Negotiating Price shows how to structure those options.

When should you walk away?

When the prospect needs a price you can't do good work at, and no scope makes sense for them. Close it cleanly and kindly, and consider referring them to someone better suited. That's better for both sides than a project that starts resentful. When to Walk Away From a Client Who's Too Cheap covers the signs.

The cheaper objection is easier to answer when you know your price is grounded in something. The free design pricing calculator gives you a price to quote for any project type based on your experience, the client, and what you need to earn this year. No email required.

Frequently asked questions

Should you ever give a discount?

Rarely, and only as a deliberate strategic choice with a clear reason, never as a reflex to pushback.

How do you handle a lower competing quote?

Compare scopes line by line. Lower quotes often leave out strategy, revisions, or deliverables the client assumed were included.

Can you prevent this objection?

Largely, yes. Qualify budget early on the discovery call and anchor your price to outcomes before presenting it.

Where to go from here

Objection handling scripts are covered inside Brand University. Pair this with The Discount Trap for the pricing philosophy behind it, and join Brand University on Skool to practice these conversations with other designers.

About the author

Warren Coppage is an owner and the Director of Growth at branded by, a brand-first growth agency based in Greenville, South Carolina. He leads advertising and growth for branded by's clients and has managed more than $10 million in ad spend across home service, eCommerce, and other industries. He writes for Brand University about the marketing, web, and sales side of running a design business. Connect with him on LinkedIn or learn alongside him in the Brand University community on Skool.

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